System Compatibility
- Check integration readiness with hospital information systems (HIS), LIS, PACS, etc.
- Confirm compatibility with lab equipment and software platforms.
Staff Preparation
- Identify key users and schedule preliminary training.
- Share pre-installation guides, safety protocols, and SOPs.
Installation
Hardware Installation
- Physically set up the device/system in the designated area.
- Ensure proper calibration and functional safety checks.
Software Configuration
- Install product software, drivers, or firmware updates.
- Configure system settings, user roles, and connectivity with other systems.
Validation & Verification
- Perform initial test runs using control or dummy samples.
- Validate data output, accuracy, and connectivity with IT infrastructure.
Training and Handover
- Conduct hands-on training sessions for technical and clinical staff.
- Provide operational and maintenance manuals.
Post-Installation
User-Generated Data Content
- Guide users in setting up patient/test profiles.
- Assist with importing historical data if needed.
Template & Protocol Development
- Help users create customized analysis protocols, test templates, or reporting formats.
- Support SOP development based on lab workflows.
Data Management & Interpretation
- Offer tools and training for interpreting results or visualizing data.
- Set up automated reporting and alerts if applicable.
Ongoing Support & Optimization
- Provide continuous feedback channels (email, ticketing, field support).
- Periodically review user-generated data for quality assurance.
- Offer updates, feature enhancements, and refresher training.
